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ERP Implementation & On-Going Support services



ERP Implementation & Technical On-Going Support Services


At Cosmosoft Business Solutions (Pvt.) Ltd, we have over two decades of experience in Customized ERP Software applications Successful deployments/ implementations and their on-Going Customer Technical support services. At this point of enriched market experience in ERP Business domains and over 500+ implementations in various Manufacturing, trading and service-rendering businesses, we go through in-depth study and functional analysis of our ERP clients before project execution and specify the standard ERP modules requirements and Customization that are specific to that business workflow(Sugar Manufacturing, Textile Spinning, Textile weaving and Printing, Textile Apparel and sales, Printing and Packaging Industries, Auto Parts, Engineering fabrication, Engineering Assembly Manufacturing, Plastic manufacturing, Rubber manufacturing, Food Manufacturing and process(Feed, Rice, Flour, Bread manufacturing) and other Fast Moving Consumer Goods (FMCGs) to implement a customized ERP system that should be fully capable to fulfill their all MIS Reporting requirements.

The Implementation Phases of our ERP solutions are include:
  1. Functional Study of Client’s Business workflow
  2. Standard ERP software Modules Mapping and Finding Customization Requirements
  3. Financial Proposal for Standard ERP modules and Clients’ Features Customization
  4. Implementation Plan
  5. Master Data setup, Import, Transaction Data Import
  6. Weekly Implementation Plan and Review Study Meetings to ensure each software process/module’s training has been delivered to concerned system users
  7. Template Design shared for Customization setup forms, entry forms and reports and approval from the client to initiate development and Quality Assurance of each new feature developed.
  8. Project closure and transferring client status to Post-Implementation Technical support services.

At Cosmosoft Business Solutions, We hold a Customer Functional and Technical support services Team to receive all queries through email, telephone discussions and register them with Query Number and acknowledgement of the same with estimated query completion time. After Query completion, the team emails the client to check the solution and confirm it. At Cosmosoft Business Solutions, Our skilled team of ERP software Projects Implementation and Post-Implementation ensures every implementation a success story! For any of your queries related to software implementation or Customer Technical support services, you may feel free to contact Us.